PRIVACY POLICY
Aviv Home respects your privacy. This Privacy Policy explains how information may be collected, used, and shared when you visit our website, make a purchase, contact us, or otherwise interact with Aviv Home.
INFORMATION WE COLLECT
When you place an order or interact with our website, we may receive information you provide, including your name, email address, telephone number, billing and shipping addresses, order information, and communications with us.
Payment information is processed through our payment service providers. Aviv Home does not directly store your complete credit or debit card information.
Our website and service providers may also automatically collect certain technical information, such as your IP address, browser and device information, pages visited, and information collected through cookies and similar technologies.
HOW WE USE INFORMATION
We may use your information to:
• Process, fulfill, and deliver orders
• Communicate with you about your purchase
• Provide customer service and respond to questions
• Process returns, refunds, or claims
• Help prevent fraud and protect our website and business
• Maintain business, tax, and transaction records
• Improve our website, products, and customer experience
• Comply with applicable legal and regulatory requirements
SERVICE PROVIDERS
We may share information as necessary with companies that help us operate our website and fulfill orders, including website hosting and ecommerce providers, payment processors, shipping carriers, shipping-label providers, and other service providers.
These providers may process information according to their own privacy policies and applicable law.
COOKIES AND WEBSITE TECHNOLOGIES
Our website may use cookies and similar technologies that are necessary for website functionality, checkout, security, analytics, and other website features. Where required, visitors may be provided with choices regarding certain cookies or similar technologies.
MARKETING COMMUNICATIONS
If we offer optional marketing emails or other promotional communications, you may unsubscribe using the instructions included in those communications. Transactional communications concerning an order or customer-service matter may still be sent when necessary.
DATA RETENTION AND SECURITY
We retain information for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining business and tax records, resolving disputes, preventing fraud, and complying with legal obligations.
We take reasonable measures to protect information, but no website, electronic transmission, or storage system can be guaranteed to be completely secure.
YOUR PRIVACY RIGHTS
Depending on where you live, applicable law may provide you with certain rights concerning your personal information. You may contact us to ask about a privacy request applicable to you.
CHILDREN'S PRIVACY
Our website and products are intended for adults and are not directed to children. We do not knowingly collect personal information from children in violation of applicable law.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or legal requirements. The current version will apply when posted on our website.
CONTACT US
For questions or requests concerning this Privacy Policy or your personal information, contact:
Aviv Home
Aviv Home is a registered trade name of Field Health Advocacy LLC.